Returns & Refunds

  • We are happy to assist you and manage all your requests for return or exchange. 
  • Our return policy is valid for seven days, starting from the date of receiving your item.
  • Item(s) purchased on may be returned and/or exchanged directly at the nearest Tarrab branch. 
  • If you have received an item(s) that is defective (e.g., delivered with ripped or missing parts or any damage), it may be returned for a replacement or full credit upon approval.

Please remember:

  • The item(s) should be in its original packaging and with its original unopen seal, along with the corresponding original order confirmation, delivery note, accessories, and free gifts.
  •  Delivery charges may apply for a pickup service.


Tarrab provides a warranty for a minimum of one year against manufacturing defects, which are limited to the country of sale. 

Delivery Services

Deliveries of the products are made free of charge within the UAE for the items that weigh more than 10 KG or the items of a total price of more than 999 DHs (AED)

Deliveries to Saudi Arabia are free for orders over SAR 1999.

A delivery charge applies to distant cities and depends on how distant the city is in the UAE. 

A shipping charge applies to International deliveries out of UAE (United Arab Emirates).